Keynote Speaker on AI, CX & Marketing

It has become urgent to take the time for inspiration and anticipation — to step back, gain perspective, and get some fresh air.

Engaging a demanding audience to share a vision and give it meaning is a difficult exercise. It is, in fact, a profession — that of independent analyst — which I have practiced for more than twenty years, publishing over 200 forward-looking studies and delivering hundreds of keynotes and speeches, in both French and English.

To help you make better-informed decisions by decoding trends, I offer three types of services:

STRATEGIC FORESIGHT

IMPACT :  Decode trends, identify disruptive scenarios, pressure-test your assumptions and points of view, prioritize your resources, anticipate change, build internal alignment.

FORMAT/DELIVERABLE : Content and presentation delivered ahead of a committee meeting or strategic seminar, or following a tailored speech that puts the impact of AI and new technologies on your sector or profession into perspective, and anticipates competitive shifts or organizational impact.

EXAMPLE : The impact of AI on the marketing function, the circular economy in 2030, the agentic enterprise.

alt="Testimonial from Gilles Babinet, President Café IA"
alt="Testimonial from Gilles Babinet, President Café IA"

“Thomas is one of the best analysts I’ve known over the past twenty years, from mobile to artificial intelligence. He always brings a fresh, critical perspective that is exceptionally sharp.”

Gilles Babinet,

Président de la mission Café IA.

KEYNOTE SPEECH

IMPACT : Give meaning to the throughline of the conference, capture attention, and engage the audience to help them gain perspective.

FORMAT/DELIVERABLE : A tightly timed 15- or 30-minute address that puts the business impact of major technological, economic, environmental, and societal trends into perspective.

EXAMPLE : Opening or closing keynote, talks at Mobile World Congress, LeWeb, WebSummit, VIVA TECH, DMEXCO, One to One Monaco & Biarritz, Alliance Digitale... on the major trends of 2027, the future of marketing, the impact of AI, the ecological transition.

“Opening Keynote – One to One AI x Customer Experience” / “AI & Customer Experience: One to One Biarritz 2025”

TAILORED SPEECH

IMPACT : A speech carrying a clear vision aligned with your challenges, to convince your leadership, clients, and partners, and mobilize your teams.

FORMAT/DELIVERABLE : Speech or interactive session, ready to deliver, prepared for a specific occasion (AGM, seminar, board meeting, leadership committee, internal event, annual client event, webinar).

EXAMPLES : What are the best practices for transforming your organization in the age of AI? What is the impact of AI on marketing and customer-experience roles?

“Thomas is one of the best speakers I know, capable of engaging an international audience, from the C-suite to members of your team. He has a rare ability to put trends into perspective, decode them, and make them actionable for your organization.”

Jean-François Rodriguez,

Senior Vice President Customer Experience, Orange.

alt="Testimonial from Jean-François Rodriguez, SVP Customer Experience, Orange"
alt="Testimonial from Jean-François Rodriguez, SVP Customer Experience, Orange"

SERVICES

NEWSLETTER

I believe in quality over quantity so don’t expect daily or even weekly updates, but rather bi-monthly or monthly news – assuming I’ll only write when I have something meaningful to share.

alt="logo newsletter The Blind Spot"
alt="logo newsletter The Blind Spot"